The GL3000 is a great paging and control switch but it does not provide a long term message data storage or alarm management capability.

AMS allows operators to fill this important gap. AMS captures various Glenayre data feeds (end user pager messages, status messages, alarms, billing records, etc). Messages are captured, parsed and then processed in a flexible manner that gives the operator many options. Some examples include:

Plays WAVE Files:

• Plays Audible Sounds and Messages to draw attention to critical alarms and system messages. AMS can make printer sounds which make it a paperless replacement for the traditional alarm printer. It can also options to continue the pop messages and sounds until an operator acknowledged an important event.

Displays Message on User Definable Display Screens:

• Messages are filtered into user selectable windows so that important alarms are never "covered up" by tons of non important events. Display classes include: Trivial, Normal, and Critical.

Log To File:

• AMS parses messages into user selectable log files. Finally the system operator can  design their own user friendly file names. Each filter can have common or separate file names. Define generic (Low, Medium, High Priority) or application specific names for Alarm Logs, Billing Logs, Database Records, etc.

Page Out:

• Forwards paging messages and alarms to local and “off net” paging systems. 

Email Out:

• Forwards paging messages and alarms to email addresses. This powerful capability expands the capability of the entire system.

Disable Pager:

• Identifies records that are creating excessive traffic and system delays, then automatically disable the offending subscriber record(s). Finally system operators have the management capability to control system delays.

Log To Database:

• Writes paging messages and alarms to an external database. Once we have this valuable information in a standardized database the possibilities are almost endless.
   

Example Applications

Message Logging:

Hospitals often demand that operators log and provide easy access to messages that go to the pagers. They often want the input time, output time, input trunk  / data feed ID as well as the actual paging message.

AMS provides a flexible platform for logging the end user messages into a database than can be used for long term storage and other custom applications.

 

Alarm Management:

AMS can be the important application in your centralized alarm system. It can consolidate alarms from multiple systems and provide one power interface for control and alert management.
 

System Architecture

Alarm Management System (AMS) has a Client-Server architecture with flexible filtering rules which provides a powerful data management system. At the heart of AMS is a power server based RegEx parsing / rules engine.

AMS Clients communicate to the server over TCP in order to allow efficient and flexible connectivity opportunities.

There can be unlimited clients and each one can be tailored to meet the users unique configuration requirements.

Vision